Answers every call
Picks up WhatsApp voice calls to your business number instantly, so no call goes unanswered while you're busy.
An AI receptionist.
Free, for small business.
Wapzen's AI receptionist answers every WhatsApp call and message to your business number, day or night. It greets people, answers questions from your own information, and keeps a transcript for your team.
Free to use Calls and chats Open 24/7 Dozens of languages
What your AI receptionist handles.
Calls, chats, and everything between.
Replies to every message
A chat agent answers WhatsApp messages in seconds, using the same knowledge as your voice receptionist.
Open 24/7
After hours, weekends, and holidays, customers still get an answer instead of silence.
Knows your business
Hours, services, prices, and policies come from your knowledge base, so answers stay accurate and consistent.
Takes booking requests
Collects the caller's name, need, and preferred time. Connect an API tool to book directly in your own calendar system.
Saves every conversation
Each call is saved with a transcript and each chat in your history, ready for your team to follow up.
Auto-answer WhatsApp calls.
With a voice that talks back.
WhatsApp has no auto-answer setting of its own. Wapzen answers WhatsApp voice calls to your business number automatically, and an AI voice holds the conversation.
Link your number
Scan a QR code with WhatsApp on your phone to connect your WhatsApp or WhatsApp Business number.
Create a voice agent
Write a greeting and instructions, then choose the language and a voice that suits your business.
Assign it to your number
From then on, incoming WhatsApp voice calls are answered by your AI receptionist automatically.
Review and follow up
Read call transcripts in the dashboard and call back anyone who needs a person.
Three kinds of receptionist.
Side by side.
| Human receptionist | Phone-line AI receptionist | Wapzen | |
|---|---|---|---|
| Cost | A salary | Usually a monthly plan or per-minute fees | Free right now |
| Hours | Working hours | 24/7 | 24/7 |
| Channel | Phone and front desk | A phone line | WhatsApp calls and chats |
| Who can reach it | Anyone | Anyone with a phone | Anyone on WhatsApp |
| Setup | Hiring and training | Often call forwarding or a new number | Scan a QR code |
Keep exploring.
Wapzen, for free.
Free AI calling agent
Create a free AI voice agent that answers WhatsApp calls 24/7 and calls your leads back in a natural voice.
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Open toolsAI receptionists.
Your questions, answered.
What is an AI receptionist?
An AI receptionist is software that answers your business's calls and messages the way a front-desk receptionist would: it greets people, answers common questions, and takes details for your team. Wapzen's AI receptionist does this on WhatsApp calls and chats.
How much does an AI receptionist cost?
Phone-line AI receptionists are usually billed monthly or by the minute. Wapzen's AI receptionist is currently free, including calls, chats, and transcripts, with no per-minute charges.
Is an AI receptionist worth it for a small business?
It helps most when you miss calls while serving customers or after hours. It answers routine questions right away and saves every conversation, so you only follow up where it matters.
Can WhatsApp answer calls automatically?
WhatsApp itself has no auto-answer setting. With Wapzen, you assign an AI voice agent to your number and it answers incoming WhatsApp voice calls automatically, then talks with the caller.
Can it answer regular phone calls?
No. Wapzen answers WhatsApp calls to your WhatsApp number, not calls to a landline or a regular mobile line. Customers reach it with the call button in WhatsApp.
Can the AI receptionist book appointments?
It collects the caller's name, reason, and preferred time during the conversation. To book straight into your calendar or booking system, connect an API request tool; otherwise your team confirms from the transcript.
Can clinics and medical offices use it?
Yes, for opening hours, services, prices, and appointment requests. Don't let it give medical advice: instruct it to refer health questions to your staff.
Never miss a customer.
Even after hours.
Sign up free, teach your AI receptionist about your business, and let it answer your WhatsApp calls and messages.