Answers every WhatsApp call
No voicemail and no hold music. The AI picks up, greets the caller with your business name, and holds a real conversation.
An AI answering service.
Free for small business.
Wapzen answers your business's WhatsApp calls and messages around the clock, takes down what each caller needs, and answers common questions from your own information. It answers WhatsApp, not your landline, so it suits businesses whose customers already reach them there.
$0 per month No per-minute fees English or Spanish Open 24/7
What your AI answering service does.
Calls, messages, and follow-up.
Answers messages too
A chat agent replies to WhatsApp messages in seconds, with the same knowledge as your voice agent.
Takes messages
Collects the caller's name, reason for calling, and callback details, all saved in the call transcript for your team.
After hours and overflow
Covers nights, weekends, and busy moments, so customers don't wait until tomorrow for an answer.
English or Spanish
Set the voice agent to English (US) or Spanish (US). The chatbot replies in whichever language each customer writes in.
Appointment requests
Takes preferred times for your team to confirm, or books directly with an API tool connected to your scheduler.
Built for US small businesses.
By industry.
Restaurants
Hours, menu, location, and reservation requests, even during the dinner rush when nobody can get to the phone.
Law firms
Intake questions, office hours, and consultation requests. Instruct it never to give legal advice.
Contractors and HVAC
Service requests, service areas, and callback details, captured while your crew is on a job.
Dental and medical offices
Hours, services, and appointment requests. Instruct it to pass any health question to your staff.
Real estate
Listing questions and showing requests from buyers and renters, day or night.
Salons and spas
Prices, services, and booking requests, answered while you're with a client.
Answering services compared.
Side by side.
Traditional and AI answering services answer your phone line. Wapzen answers WhatsApp, which is where international, traveling, and many Spanish-speaking customers already reach you.
| Traditional answering service | Phone-line AI service | Wapzen | |
|---|---|---|---|
| Pricing | Usually per minute or per call | Usually a monthly plan or per minute | Free right now |
| Hours | Often 24/7 | 24/7 | 24/7 |
| Answers questions | From a script | Yes | Yes, from your knowledge base |
| What it answers | Your phone line | Your phone line | WhatsApp calls and messages |
| Setup | Call forwarding | Call forwarding or a new number | Scan a QR code |
Keep exploring.
Wapzen, for free.
AI receptionist
A free AI receptionist for small businesses that answers every WhatsApp call and message, day or night.
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Open toolsAI answering services.
Your questions, answered.
What is an AI answering service?
An AI answering service answers your business calls with an AI voice instead of a live operator. It greets callers, answers common questions, and takes messages. Wapzen does this for WhatsApp calls and messages.
How much does an AI answering service cost?
Traditional and AI answering services usually charge per minute, per call, or by monthly plan. Wapzen is currently free, with no per-minute fees, because calls run over WhatsApp.
Is there a free AI answering service?
Yes. Wapzen is free right now, with every feature included and no credit card.
Can it answer my regular business phone line?
No. Wapzen answers calls to your WhatsApp number, not your landline or carrier line, and it doesn't work through call forwarding. It fits businesses whose customers already call or message them on WhatsApp.
Can it answer in Spanish?
Yes. Set a voice agent's language to Spanish (US), or run a Spanish-speaking agent on a second WhatsApp number. The chatbot replies in whatever language each customer writes in.
Is it a good fit for law firms and medical offices?
It can handle intake questions, office hours, and appointment requests. Tell it in its instructions not to give legal or medical advice and to pass those questions to your team.
Can a restaurant use it for reservations?
Yes. It answers questions about hours, the menu, and location, and takes reservation requests. Connect an API tool to book directly in your reservation system.
Every WhatsApp call answered.
Even at 2 a.m.
Sign up free, teach the AI about your business, and link your WhatsApp number. No credit card, no per-minute fees.